Articles

Creation and assignment of actions.

• Add/Assign an action to a Response in eManager

  Overview Actions are a key mechanism for assigning and tracking tasks resulting from customer feedback. You can attach an Action to any customer Comment and assign it to another online reporting user ...

• Assigned Actions Are Missing from the Action List

  Overview When using the ResponseTek portal, a given action was assigned to your account, but when looking at the action list, the action item is missing: To learn more about this issue and how to addr...