The hierarchic relationship between customer's users.
Overview If you detect you have uploaded the wrong file, this article outlines what you can do. Solution If the wrong file has not been processed yet, you can simply delete it from SFTP. If you have...
Overview At times, you may need to have hierarchy files manually processed because the processing window was missed or because it is urgent. This article explains what to do in these cases. Informat...
Overview HIerarchies are tree-like structures, each one representing an aspect of the organization. Surveys are associated with hierarchies and reports allow summarization in every node of the existin...
Overview This article can be useful when the user hierarchy is not as expected, a user is under the wrong parent, is no longer receiving personal results in the portal, or the structure is somehow wro...
Overview The hierarchy determines a specific restriction based on a user role. For example, a user may be able to see data only from a store, branch, or region, depending on its association with the h...
Overview Users can be made accountable for hierarchy nodes, which is necessary to determine recipients for feedback alerts, scorecards, push reports, and other workflow rules related to organizational...