Custom permanent reports and custom data extractions.
Overview Since each company is different, they have different needs. For example, some customers may need regular data extraction that is very specific to their business. This article describes what t...
Overview During an analysis of which end customers have been invited to answer a survey, you may want to know which invitations have been discarded due to the re-invitation rule. This rule prevents en...
Overview As someone who cares about the feedback end customers can give, you may be interested in the ones who do not want to receive surveys anymore, the ones who have opted out. This article explai...
Overview You may have a need for knowing the percentage of invitations rejected by the import process due to the re-invitation rule. This rule specifies that end customers must not be invited to answ...
Overview ResponseTek can export files automatically so customers can use the data for their own purposes (e.g. feed their data analysis systems). Sometimes, customers notice that there is some data mi...
Overview The main reason for adopting ResponseTek is to get feedback from the end customers. However, some of these end customers do not answer the surveys, even when a reminder is sent to them. In o...
Overview It is possible to have an extract of the data collected in CSV or Excel formats. Customers may use this data to feed other systems or make some data analysis. This article outlines the steps ...