Things that are not related to a single or a specific functional component.
Release Overview Release V1.2.8.8, dated November 2019, focuses on the incorporation of two new features, fixes for twelve reported Customer Defects, and five Security Fixes. New Features Authentica...
Release Overview In release V1.2.9.1, dated November 2019, the focus was to incorporate two new features and fix two Customer Defects. New Features Authentication: Password Reset through Welcome Pac...
Overview Customers may wonder what are the responsibilities of ResponseTek towards them as a vendor. Please check on this article how to address this question. Information This question must be dire...
Overview From time to time, certificates expire and must be replaced. This task must be well-coordinated so there is no failure in the communication between ResponseTek and customers. This article wil...
Overview When a customer needs to stop using ResponseTek, there are a lot of steps that must be taken. Please find here how to start this process. Information Requests to shut down the system for a ...
Overview In case you experience any unavailability of the ResponseTek service, please consider the suggestions provided in this article. Information ResponseTek, like any other system, is subject to...
Release Overview Release V1.2.8.9, dated November 2019, focuses on the following: Incorporation of two (2) new features Fixes for fourteen (14) reported customer defects Eight (8) security and vulnera...
Release Overview In release V1.2.8.5, dated September 2019, the focus was to incorporate fixes on three customer defects, and one security fix. Customer Defects Fixed RESPTK-25994: Fixed an issu...
Release Overview In release V1.3.0, dated November 2019, the focus was to incorporate 2 New Features and fix 3 Customer Defects since version 1.2.9.1. New Features Authentication: Password Reset thr...
Overview This article explains why the User Manager might not work properly on Internet Explorer. Solution The User Manager relies on Javascript to execute some actions. Since Internet Explorer is a...