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Articles

The process of answering a survey on the web.

  • Fields in the Feedback Form Are Not Being Properly Displayed

    Overview If you notice that the feedback provided by the end customers is coming without some information, that may happen because the feedback form is not being properly displayed on the browser. Tak...

  • Checking If a Web Survey URL Is for Production

    Overview The URL to answer a web survey can direct respondents to either production or testing environments. Learn how to tell one from the other.   Information Determining If a URL Is for Production ...

  • "Thank you" Survey Page Showing Message in Many Languages

    Overview When the end-customer finishes answering a web survey, they are usually presented with the last page that thanks them for having sent their feedback. As it happens with all other messages, th...

  • Survey Link Is Not Working

    Overview When someone receives an invitation to answer a survey on the web and the link does not work, that can be frustrating. This article contains some ideas on what can be done in order to get it ...