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Checking If a Web Survey URL Is for Production

Overview

The URL to answer a web survey can direct respondents to either production or testing environments. Learn how to tell one from the other.

 

Information

Determining If a URL Is for Production or Testing

Web surveys' production URLs come in the following form: http://ecol-[environment].responsetek.com/...

Note: The [environment] placeholder is indeed replaced by the name of the environment used by each customer (e.g. EU1, EU5, NA3).

 

If you see that the URL starts with http://staging-ecol-[environment].responsetek.com/..., that indicates that this is a testing URL.

 

Getting the URL for Production or Testing

You can get the survey URL from the Survey Manager by following these steps:

  1. Log in to the Survey Manager.
  2. Open the Survey Library.
  3. Locate the survey you want the links to.
  4. Click Configuration Settings and then Survey Links:
    mceclip0.png

  5. Select if you want the production or staging (testing) URL:
    mceclip2.png

  6. Copy the URL for the language you want:
    mceclip3.png
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  1. Priyanka Bhotika

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