Standard visualization of data.
Overview In some cases, a survey is edited and a question is removed from it. However, reports for that survey keep showing answers and scoring for the removed question. Diagnosis These steps can re...
Overview When one of the possible answers for a question is 'No', it is possible that it is shown as 'NA' (Not Applicable) instead of No. This article explains why this happens and what to do about it...
Overview When a single file to import has records for multiple collection points, the stats are saved per imported file, not discriminated per collection point. This article provides a resolution if ...
Overview At times, there is a discrepancy between the number of invitations on the disposition reports and the number of invitations on the dashboard for a particular date. This article explains why t...
Overview In ResponseTek, a session is the set of answers a respondent gives to a survey. They receive an invitation to answer the survey, open the survey, and answer it, which creates a session. This ...