First steps on the ResponseTek platform.
Requests to provide access to SFTP.
Things that are not related to a single or a specific functional component.
Creation and configuration of solutions.
Creation and configuration of surveys.
Themes and styles.
Moving draft surveys to production.
The hierarchic relationship between customer's users.
Import invitations for end customers to answer a survey, either using files or the web service.
Sending imported invitations to end customers answer a survey.
Email received by end customers with the invitation to answer a survey.
The process of answering a survey on the web.
Usage of eManager to see reports.
Creation and assignment of actions.
Standard visualization of data.
Custom permanent reports and custom data extractions.
Accessing reports on the mobile application.
Creation of new users for the customer.
Changing what the user can do on the system.
Granting access to the system for a user.
Decommissioning a user.
Request downtime for maintenance
Answers to frequent questions